24 Mar 2021

CASY is a software made in Switzerland

CASY is a software made in Switzerland

Order and precision.

Switzerland is the land of things done right.

It is not just a stereotype but an approach to life and a way of dealing with situations that have characterized the work of Swiss citizens for generations.

The same attention and dedication that we have dedicated to the development of CASY, our innovative hotel management software. CASY is a comprehensive front-office program that greatly facilitates the management and operation of hotels, guesthouses, vacation homes and resorts.

Our innovative CASY software allows you to have all the important information for the management of your hotel in one place:

- Simple and intuitive use

- No need for additional hardware, access possible from any part of the globe (including mobile)

- Clear accounting and cash and asset control

All this with an unbeatable quality-price ratio!

CASY Hotel Software, in fact, is a management solution structured in modules.

He can decide to configure the software according to the needs of his facility by paying only for what he actually needs.

Switzerland is also the land of innovation. The nation's innovative spirit spans every area.

CASY was created by hotel industry professionals to offer the best to hotel managers.

CASY is a so-called cloud solution that does not require any additional hardware.

As easily as he browses the internet, he simply can access CASY software from anywhere.

Switzerland is also synonymous with security in all areas, especially in the IT sector.

Your data will be safe with CASY.

The CASY hotel software guarantees all our customers an organized and safe management. Thanks to our software you will be able to manage your hotel in an optimal way, saving time and costs and retrieving the information you want quickly and effectively.

We are at your disposal to answer any questions: contact us heremore … Read more

10 Mar 2021

Home Office for hotels with CASY

Home Office for hotels with CASY

Lo smart working sta diventando una realtà quotidiana per un gran numero di lavoratori.

Hai mai pensato alla possibilità di gestire il tuo hotel in modo completo e sicuro anche in smart working?

Hai gli strumenti giusti per coordinare le attività amministrative e gestionali del tuo hotel anche a distanza?

Da oggi puoi farlo grazie a CASY.

CASY Front è un programma completo di front-office che facilita notevolmente la gestione e il funzionamento di hotel, pensioni, case vacanza e resort.

Uno dei punti di forza più interessanti è rappresentato dalla gestione in cloud della piattaforma.

Questo ti permette di avere accesso ai dati rilevanti della tua struttura semplicemente avendo a disposizione una connessione internet e un computer.

Da tutto il mondo hai accesso ai tuoi dati: non è richiesto alcun hardware aggiuntivo per utilizzare il nostro software.

Con la stessa facilità con cui navighi in Internet da qualsiasi parte del mondo, accedi al tuo CASY ovunque ti trovi. CASY funziona con Windows, Mac e Linux. CASY funziona su computer desktop, laptop, tablet e smartphone.

Davvero una possibilità di accesso illimitata!

Grazie al gestionale alberghiero CASY puoi gestire la tua struttura anche da remoto, avendo sotto controllo tutte le informazioni rilevanti.


La possibilità di gestire il tuo hotel in modo completo ed efficiente in smart working grazie a CASY ti permette di affrontare efficacemente diversi scenari:

- Se il tuo hotel è attualmente chiuso, puoi continuare a gestire le prenotazioni per il periodo di riapertura comodamente da casa tua

- Se parte del tuo staff lavora attraverso l'home office, grazie a CASY tutte le informazioni amministrative e gestionali importanti sono disponibili con un semplice click.


La flessibilità e la semplicità d'uso del nostro software si adattano perfettamente alle esigenze di velocità, efficienza e disponibilità così importanti in questo momento.more … Read more

24 Feb 2021

PreStay-Mail: Can you welcome your customers effectively?

PreStay-Mail: Can you welcome your customers effectively?

The bond with the customer is a very serious matter: what better way to strengthen it than by sending a welcome email upon receiving the reservation?

The management of email communications with customers is a strategic activity for operators in the hotel industry.

The advantages of sending PreStay email communications are, in fact, numerous:

- Anticipate the customer's stay experience by opening, metaphorically, the doors of the structure

- Reassure the customer

- Investigate your preferences with the aim of providing customized solutions

- Offer useful information

- Offer the possibility of booking extra paid services thus increasing the revenue for the structure

Some useful information to be included in the PreStay email are, for example:

- check-in and check-out times

- procedures to cancel or modify the reservation

- logistical directions to reach the hotel

- offer of extra services

- advice for activities to be carried out during the stay.

Similarly, sending PostStay communications is strategic when the customer leaves the facility at the end of the stay.

A typical example of this type of communication is the sending of the satisfaction questionnaire with relative thanks for the stay.

Our CASY hotel management software also includes the SelfCheckIn module that allows hotel managers to define PrePostStay communications via email with customers in a centralized way, without the need to install specific hardware, but simply through the use of a web application.

Thanks to our PrePostStay-Mail module, in fact, you can contact your guests via e-mail, in a completely automated way, some before or after the stay, when you prefer.more … Read more

09 Feb 2021

Hotel Marketing: Are You Using Your Customer Data Effectively?

Hotel Marketing: Are You Using Your Customer Data Effectively?

Hotel marketing is an activity that includes a great variety of elements, skills and strategies available to hoteliers with the aim of maximizing results: the path that leads to the purchase is so rich in variables that it becomes necessary to concentrate one's own efforts on the correct potential host segment.

The fundamental aspect to start from is represented by the concept of customer journey or the typical path that your typical user takes from when he decides to make a journey to the moment he leaves your facility.

To understand the customer journey of your typical user, it is important to have a database rich in historical and forecast data.

According to research, one of the elements at the top of the wish list of customers during their stay at the hotel is the personalization of the experience.

Thanks to technology there is no excuse to ignore customer preferences and specifically cater to their individual wishes.

To better understand the behavior of your customers with respect to booking, their buying habits and what their favorite services are, you can use the data you collect in your facility's management database.

Thanks to the use of our hotel management software, it is possible to have all the data necessary for an effective development of the Hotel Marketing activity.

When developing a marketing strategy, a large number of factors need to be taken into consideration: the offline channels that are important to the business, the most effective and prioritized online channels, and the methods to monitor and quantify results in order to optimize strategy implemented.

The importance of the data, within this analysis path, is a priority.

There are various types of numbers and information that you can decide to keep and manage within your customer database:

- Data that helps more … Read more

26 Jan 2021

How to improve the online booking of your hotel?

How to improve the online booking of your hotel?

Online booking of hotel rooms, resort facilities and apartments represents an increasingly important opportunity for operators in the hospitality sector.

The online booking sector largely sees the presence of some large Online Traveler Agencies (OTAs) specialized in this activity. If the presence on these portals is often indispensable, it is equally important to better manage the direct booking by customers within the website owner of the hotel.

This allows, in fact, to reduce the commissions to be allocated to OTAs and, at the same time, to retain customers thanks to an easy, fast and convenient use of online booking.

How can you increase the value of your potential customer's online booking experience?

Definitely a fundamental aspect for the online booking of rooms in your structure is to offer the possibility of managing personalized bookings. It is important, in fact, to provide the customer with the possibility to book any extra services and other aspects as a corollary of the reservation (eg parking, shuttle or much more).

Another very important element is the ability to offer a mobile version of the booking system that is easy for the customer to use and available in several languages.

Furthermore, the payment system must be easy to use on all the different devices and safe for every transaction.

Last but not least strategic is the possibility offered by the booking system integrated on the website of the structure to constantly innovate and keep up with the changing needs of the market. In fact, it is essential to ensure constant updating in order to quickly cope with future developments in the hospitality market without the need to make substantial changes to the system.

With CASY Hotel Software you rely on a modern, convenient and easy-to-use hotel management software designed to optimize hotel management work.

Thanks more … Read more

07 Jan 2021

Digitization is transforming the hospitality sector

In fact, both from the point of view of the users of the service and from the structures themselves, we are witnessing an increasing use of digital tools.

What are travelers looking for today? How can managers of the hotel sector meet the new needs of their public? Are there positive economic implications in the adoption of digital by managers?

The challenge for hotels is to become increasingly smart from a technological and digital point of view.

The fundamental step in this direction is represented by the adoption of management software capable of centralizing and optimizing all front-office activities.

A complete program of this type, in fact, makes it possible to greatly facilitate and optimize the management of all the daily management activities of the hotel.

The digitization of hotel procedures management allows for simplified processes that lead to savings in time and money, not only for managers, but also for guests.

For their part, guests want to devote less and less time to booking management procedures and appreciate having digitized payment options and centralized billing available to facilitate the check-in and check-out phases of the property.

Furthermore, an increasing number of customers increasingly want a tailor-made service, even before their arrival at the facility. Centralizing the data relating to each customer and monitoring specific needs over time can be very useful for greater guest satisfaction.

CASY Hotel Software allows you to keep up with the latest digitalization needs of the market without the need for large technological investments. In fact, it is a cloud solution that can be perfectly customized based on the needs of the specific hotel structure.more … Read more