10 Mar 2021

Home Office for hotels with CASY

Home Office for hotels with CASY

Lo smart working sta diventando una realtà quotidiana per un gran numero di lavoratori.

Hai mai pensato alla possibilità di gestire il tuo hotel in modo completo e sicuro anche in smart working?

Hai gli strumenti giusti per coordinare le attività amministrative e gestionali del tuo hotel anche a distanza?

Da oggi puoi farlo grazie a CASY.

CASY Front è un programma completo di front-office che facilita notevolmente la gestione e il funzionamento di hotel, pensioni, case vacanza e resort.

Uno dei punti di forza più interessanti è rappresentato dalla gestione in cloud della piattaforma.

Questo ti permette di avere accesso ai dati rilevanti della tua struttura semplicemente avendo a disposizione una connessione internet e un computer.

Da tutto il mondo hai accesso ai tuoi dati: non è richiesto alcun hardware aggiuntivo per utilizzare il nostro software.

Con la stessa facilità con cui navighi in Internet da qualsiasi parte del mondo, accedi al tuo CASY ovunque ti trovi. CASY funziona con Windows, Mac e Linux. CASY funziona su computer desktop, laptop, tablet e smartphone.

Davvero una possibilità di accesso illimitata!

Grazie al gestionale alberghiero CASY puoi gestire la tua struttura anche da remoto, avendo sotto controllo tutte le informazioni rilevanti.

 

La possibilità di gestire il tuo hotel in modo completo ed efficiente in smart working grazie a CASY ti permette di affrontare efficacemente diversi scenari:

- Se il tuo hotel è attualmente chiuso, puoi continuare a gestire le prenotazioni per il periodo di riapertura comodamente da casa tua

- Se parte del tuo staff lavora attraverso l'home office, grazie a CASY tutte le informazioni amministrative e gestionali importanti sono disponibili con un semplice click.

 

La flessibilità e la semplicità d'uso del nostro software si adattano perfettamente alle esigenze di velocità, efficienza e disponibilità così importanti in questo momento.more … Read more

24 Feb 2021

PreStay-Mail: Can you welcome your customers effectively?

PreStay-Mail: Can you welcome your customers effectively?

The bond with the customer is a very serious matter: what better way to strengthen it than by sending a welcome email upon receiving the reservation?

The management of email communications with customers is a strategic activity for operators in the hotel industry.

The advantages of sending PreStay email communications are, in fact, numerous:

- Anticipate the customer's stay experience by opening, metaphorically, the doors of the structure

- Reassure the customer

- Investigate your preferences with the aim of providing customized solutions

- Offer useful information

- Offer the possibility of booking extra paid services thus increasing the revenue for the structure

Some useful information to be included in the PreStay email are, for example:

- check-in and check-out times

- procedures to cancel or modify the reservation

- logistical directions to reach the hotel

- offer of extra services

- advice for activities to be carried out during the stay.

Similarly, sending PostStay communications is strategic when the customer leaves the facility at the end of the stay.

A typical example of this type of communication is the sending of the satisfaction questionnaire with relative thanks for the stay.

Our CASY hotel management software also includes the SelfCheckIn module that allows hotel managers to define PrePostStay communications via email with customers in a centralized way, without the need to install specific hardware, but simply through the use of a web application.

Thanks to our PrePostStay-Mail module, in fact, you can contact your guests via e-mail, in a completely automated way, some before or after the stay, when you prefer.more … Read more

26 Jan 2021

How to improve the online booking of your hotel?

How to improve the online booking of your hotel?

Online booking of hotel rooms, resort facilities and apartments represents an increasingly important opportunity for operators in the hospitality sector.

The online booking sector largely sees the presence of some large Online Traveler Agencies (OTAs) specialized in this activity. If the presence on these portals is often indispensable, it is equally important to better manage the direct booking by customers within the website owner of the hotel.

This allows, in fact, to reduce the commissions to be allocated to OTAs and, at the same time, to retain customers thanks to an easy, fast and convenient use of online booking.

How can you increase the value of your potential customer's online booking experience?

Definitely a fundamental aspect for the online booking of rooms in your structure is to offer the possibility of managing personalized bookings. It is important, in fact, to provide the customer with the possibility to book any extra services and other aspects as a corollary of the reservation (eg parking, shuttle or much more).

Another very important element is the ability to offer a mobile version of the booking system that is easy for the customer to use and available in several languages.

Furthermore, the payment system must be easy to use on all the different devices and safe for every transaction.

Last but not least strategic is the possibility offered by the booking system integrated on the website of the structure to constantly innovate and keep up with the changing needs of the market. In fact, it is essential to ensure constant updating in order to quickly cope with future developments in the hospitality market without the need to make substantial changes to the system.

With CASY Hotel Software you rely on a modern, convenient and easy-to-use hotel management software designed to optimize hotel management work.

Thanks more … Read more

06 Sep 2019

CASY Self Check In: Paperless. Easy. Quick. Safe

CASY Self Check In: Paperless. Easy. Quick. Safe

After numerous demands, CASY now offers a Self-Check-In module, as a new addition to the reliable software.

HOW IT WORKS

Shortly before the guest’s arrival, he receives automatically a link to the online check-in. He can check-in at home or on an iPad/tablet at the hotel reception. All information is registered automatically in CASY.

ADVANTAGES

  • Easier, quicker and paperless check-in, shorter waiting time for guests
  • Information for registration forms already filled in
  • Guest’s consent for terms of data protection (GDPR) already obtained
  • Independent and automatical updating of guest’s main information
  • Safe, as without memorization of credit card data
  • Automatical sending of bills is possible

Less expense for routine tasks, more time time for your guests!

Benefit from it now!more … Read more